Posted on Thursday, June 18th, 2009

The Centers for Medicare & Medicaid Services (CMS) have become aware of a scam where perpetrators are sending faxes to physician offices posing as the Medicare carrier or Medicare Administrative Contractor (MAC). The fax instructs physician staff to respond to a questionnaire to provide an account information update within 48 hours in order to prevent a gap in Medicare payments. The fax may have the CMS logo and/or the contractor logo to enhance the appearance of authenticity.

Medicare FFS providers, including physicians, non-physician practitioners, should be wary of this type of request. If you receive a request for information in the manner described above, please check with your contractor before submitting any information. Medicare providers should only send information to a Medicare contractor using the address found in the download section of the CMS.gov website found here or here.

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5 Responses to “Physician Office Fax Scam Alert: Tape This Notice Above Your Fax!”

  1. kaserkes says:

    What is the source of this alert?
    I can’t find any bulletins or news releases from CMS.

  2. Mary Pat Whaley says:

    You can find the alert here:
    http://www.cms.hhs.gov/OpenDoorForums/23_ODF_PNAHP.asp

    Thanks for asking,

    Mary Pat

  3. lizard says:

    re: cms alert-scam. does anyone have a copy of the fax and questionaire sent to physicians offices? cms does not have this information

  4. gemburey says:

    Do you by chance have a copy of the scam fax that was sent to providers?

  5. Mary Pat Whaley says:

    Sorry, I’ve not seen the actual fax.

    Mary Pat

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