Two things I think you would need some experience in is billing and EMRs. These two components can make or break a practice. I suggest you try for a secondary position in a larger practice, learn all there is to learn, then move on to a top position when you’re ready.

Best wishes!

Mary Pat

I am looking currently pursuing a MBA with a concentration in Healthcare Management. I will complete the program in April of this year. My goal to obtain a job in practice management. I will be looking to become certified soon. I am currently working in a healthcare system as a supervisor of their call center. I have many years of customer service training. My question is with my customer service experience coupled with my MBA and certification, what will be the best way for me to find employment in practice management? I also have a LinkedIn account.

Based on your experience, I would think you might find it easier to get your foot in the door in a hospital. Not having any practice management experience might eliminate you from being considered for a practice position, although “Never Say Never”. So much depends on networking and being in the right place at the right time. Certification is definitely a good move, although most certifications require experience in the field.

Best wishes,

Mary Pat

I suggest that anyone who thinks they might be interested in a career in medical practice management find an administrator to interview and shadow for a day or two. The job sounds and looks a little more attractive than it is in reality. You have to have a passion for the field, or you’ll burn out. Depending on your situation, you may want to consider a certificate program, or a degree in healthcare administration, or maybe just start with a single class exploring the history of healthcare in America and see if it really lights up something inside you.

Best wishes,

Mary Pat

If I were interested in a career in medical practice management where would be a great to start?

IT experience is one of the skill areas practice managers really need to have, so you can bring value skill to the table. You definitely should join one of the professional groups such as MGMA or PAHCOM and start networking. I would also suggest you get a LinkedIn account, join practice management groups and network there as well.

I suggest you add business acumen to your resume by getting an associates or undergraduate degree in business or healthcare administration. If you have an undergraduate degree, you may want to consider an MBA, but there is a lot of controversy over the ROI for an MBA. One of the best ways to get your first job is to attend a program that offers externships so you can get a good reference.

Best wishes,

Mary Pat

I am interested in pursuing a career in practice management, however the only experience I have so far is in the IT department of a hospital system. Where would you advise I go from here? I feel as though there are really no entry level jobs I can look for in a medical practice, so I am not sure of the best move I should make.

Thanks,
John

This sounds pretty exciting! Frankly, the best teacher is experience. I don’t know of any school that teaches what you will learn by doing. You can certainly get a consultant to help you set up the practice (I set up practices, for instance), or you can look for a practice manager who would show you the ropes for a fee/free. With your degree in Business Management, you shouldn’t have any trouble with the accounting, and some managers find that one of the most challenging parts!

Best wishes,

Mary Pat

This is a tough question, because so much depends on getting your foot in the door at a first job. Some people go after their MBA, and others start climbing a ladder by taking a non-managerial job in healthcare. Although every situation and candidate is different, it is rare to be able to jump right into a managerial position without either experience or a graduate degree. The best of both worlds is getting experience while you are getting a Master’s Degree.

Best wishes,

Mary Pat