I am very pleased to be the speaker for a free webinar sponsored by Integrated Healthcare Systems. The webinar will be on one of my favorite topics – front-end patient collections – and will air live on Tuesday, May 11th, at 2:30 Eastern time.
Topics I will address include:
• WHY would a practice move from a back-end collections strategy to a front-end strategy?
• WHERE does patient education fit into the patient collections program?
• WHAT can be collected at the time of service: co-pays, co-insurance, deductibles, estimates and deposits?
• WHEN should a practice use technology to improve time-of-service collections?
• HOW can managers train staff to overcome their fear of talking to patients about money?
Attendees will have the opportunity to purchase my book, “30 Days to a Front-End Patient Collection Program” for a special promotional price.
Register here for the webinar.
Related posts:
- Announcing My First Book: “The Smart Manager’s Guide to Collecting at Check-Out”
- The Smart Manager’s Guide to Collecting at Checkout
- Patient Collection Question #1: How Do I Know What to Collect at Check-Out?
- A Sneak Peak at My New Book: Step-by-Step Instructions for Collecting Patient Balances in Your Medical Practice


[...] This post was mentioned on Twitter by Mary Pat Whaley. Mary Pat Whaley said: My Free Webinar on Patient Collections "“Front End Patient Collections: The Why, Where, What, When and How” http://bit.ly/a5F60E May 11th! [...]