Posted on Wednesday, April 28th, 2010

I am very pleased to be the speaker for a free webinar sponsored by Integrated Healthcare Systems. The webinar will be on one of my favorite topics – front-end patient collections – and will air live on Tuesday, May 11th, at 2:30 Eastern time.

Topics I will address include:

•    WHY would a practice move from a back-end collections strategy to a front-end strategy?

•    WHERE does patient education fit into the patient collections program?

•    WHAT can be collected at the time of service: co-pays, co-insurance, deductibles, estimates and deposits?

•    WHEN should a practice use technology to improve time-of-service collections?

•    HOW can managers train staff to overcome their fear of talking to patients about money?

Attendees will have the opportunity to purchase my book, “30 Days to a Front-End Patient Collection Program” for a special promotional price.

Register here for the webinar.

Related posts:

  1. Announcing My First Book: “The Smart Manager’s Guide to Collecting at Check-Out”
  2. The Smart Manager’s Guide to Collecting at Checkout
  3. Patient Collection Question #1: How Do I Know What to Collect at Check-Out?
  4. A Sneak Peak at My New Book: Step-by-Step Instructions for Collecting Patient Balances in Your Medical Practice

One Response to “Free Webinar “Front End Patient Collections: The Why, Where, What, When and How””

  1. [...] This post was mentioned on Twitter by Mary Pat Whaley. Mary Pat Whaley said: My Free Webinar on Patient Collections "“Front End Patient Collections: The Why, Where, What, When and How” http://bit.ly/a5F60E May 11th! [...]

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