I don’t often find articles that reflect my own views as closely as the article “10 Ways to Keep Employees Happy” from HowStuffWorks by Cristen Conger does. Not only does Ms. Conger hit the list with 10 strong concepts, but she also gives great sources to back up her points. Here are her 10 points [...]
Manage My Practice.com
Technology, Information & Resources for the Medical Practice Manager
24
Jun
Getting Lean in the Physician’s Office
Published in InnovationLean is a topic that has interested me since I had the pleasure of meeting and speaking with Cindy Jimmerson, founder and President of Lean Healthcare West. Cindy, the author of several books, is passionate about Lean and has experienced tremendous success in bringing Lean to hospitals.
But why haven’t we seen much of Lean in [...]
Tags: Canadian healthcare, Cindy Jimmerson, Dr. Peggy Leatt, Healthcare Quarterly, Kaizen, Lean, Lean Healthcare West, Longwoods Publishing, value stream map
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18
Jun
The Centers for Medicare & Medicaid Services (CMS) have become aware of a scam where perpetrators are sending faxes to physician offices posing as the Medicare carrier or Medicare Administrative Contractor (MAC). The fax instructs physician staff to respond to a questionnaire to provide an account information update within 48 hours in order to prevent [...]
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16
Jun
Nextgov.com’s Bob Brewin reported June 8, 2009 that the Military Health System (MHS) has added social networking tools to its web portal serving 1.4 million people on active duty. The social networking tools are designed to connect with the 18-24 year-old demographic which makes up a large portion of the active duty personnel.
In addition [...]
Tags: Bob Brewin, Facebook, MHS, Military Health System, Myspace, Nextgov.com, prosthetic legs, Twitter, YouTube
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15
Jun
In March 2009, PBS’s documentary program Frontline aired “Sick Around the World”, a look at healthcare in five capitalist democracies: the United Kingdom, Japan, Germany, Taiwan, and Switzerland. The documentary attempts to answer the question “What can the US learn from these countries?” In addition to watching the documentary online, you can read the [...]
Tags: Frontline, Germany, Japan, PBS, sick around america, sick around the world, Switzerland, T.R.Reid, Taiwan, United Kingdom
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11
Jun
Statement to the press by WHO Director-General Dr Margaret Chan
11 June 2009
World now at the start of 2009 influenza pandemic
Dr Margaret Chan
Director-General of the World Health Organization
Ladies and gentlemen,
In late April, WHO announced the emergence of a novel influenza A virus.
This particular H1N1 strain has not circulated previously in humans. The virus is entirely new.
The [...]
Tags: H1N1, influenza, Margaret Chan, pandemic, swine flu, WHO
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10
Jun
My personal list of new employee orientation best practices has been shaped by my experiences in private practices as well as hospitals. Every organization has different resources to draw upon, but each group has core goals that must be fulfilled by a good orientation:
completion of paperwork including federal and state W-4s, I-9, direct deposit [...]
Tags: compliance, cultural sensitivity, customer service, HIPAA, learning styless, onboarding, orientation, personnel policy, safety, Standard Precautions
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3
Jun
Where I’ve Been and Where I’m Going
Published in GeneralI hope that I am fortunate enough to have been missed by my readers while on an unintentional sabbatical these last several weeks. I have been moving to my new home in North Carolina and starting a new job. Our house temporarily has no television, no land line, no cell phone reception and [...]
Tags: cell phone, internet, new job
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12
May
Now is the time to follow-up on those good intentions of yours to make sure your swine flu/pandemic illness policy is all that is should be. Things are calming down a bit (although US numbers are rising, cases are mild) and as we might have a bit of calm before the next storm, it is [...]
Tags: community illness, H1N1, Influenza A, pandemic illness, policies, protocols, swine flu
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12
May
Most of us have heard that interviewers make up their minds about applicants in the first minutes, or even seconds of an interview. But what about once the applicant has been hired, or even once an employee has been with us for several years? Do we base our beliefs on an employee’s ability to take [...]
Tags: coaching, fixed attributes, training
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