About
Welcome to Manage My Practice!
I am the founder and editor of this blog, which I started in July 2008 to provide medical practice managers a place to find resources and information. The site is typically updated semi-weekly, and new definitions, library links and jobs are added as time allows. Everything on this blog is here because it is something I found to be interesting or useful.
My background is in physician practice management and I’ve spent the last 25+ years managing physician practices in the private and public sector. My passions are technology, customer service and revenue cycle management and I really get excited about process improvement – I like to fix things!
I am proud to be working in the field which is the fuel that feeds Manage My Practice. As Practice Administrator for Halifax Regional Medical Center, a hospital in Roanoke Rapids, North Carolina, I manage primary care and occupational medicine clinics, as well as a hospitalist group and the physician billing office.
I am interested in helping others whenever possible and am particularly interested in partnering with others to brainstorm and find new opportunities and innovation in healthcare management. I am glad to answer your practice management questions and do small scale phone consulting at no charge. I enjoy writing articles, giving my opinions on healthcare and technology topics and do webinars. I do limited speaking engagements.
Manage My Practice, the premier website for reaching over 5,000 medical practice managers and medical providers each month, is currently accepting sponsors. I am picky about the advertising I’ll accept, though – I have to believe in what you have to offer my audience. Please contact me here for details.
I welcome your comments or questions about this blog or practice management issues. Write to me here.
Mary Pat Whaley, FACMPE
Disclaimer: Any medical/health information on this site is provided by non-medical providers or organizations, unless referenced or attributed specifically to an author/site. Information provided on this site is meant to complement and not replace any advice or information from a health professional. I respect the privacy and confidentiality of personal data submitted to the site by visitors. All posts and comments on this blog are visible to all readers. Guest authors are unable to modify or delete their posts themselves but may request that their post be removed by emailing me. Guest authors must identify any content from another source as such. Any content not referenced as coming from another source is attributable to the post author, and if not identified, is my own original work.
Where You’ll Find Me
Quoted in Article: Hiring an Administrative Assistant: Do you really need full-time help?
Physicians Practice by Shelly K. Schwartz
August 13, 2010
Advisory Board: Doctor’s Digest: Human Resources Edition
By Sophie Oberstein
July/August 2010
Quoted in Article: Patient collections: 7 Fierce strategies for getting paid
FiercePractice Management Special Report by Debra Beaulieu
July 21, 2010
Quoted in Article: Adding patient administrative fees must be done sensitively
amednews.com by Victoria Stagg Elliott
July 5, 2010
Interview: Adding a physician practice? Learn these revenue cycle management basics
FierceHealthFinance by Caralyn Davis
June 29, 2010
Webinar Featured Speaker: “Front End Patient Collections: The Why, Where, What, When and How”
Sponsored by Integrated Healthcare Systems, May 11, 2010
ADOBE FLASH live stream here
ADOBE FLASH download here
WINDOWS MEDIA live stream here
WINDOW MEDIA download here
Article: HITECH Terminology Quick Reference
IT Business Edge
April 2010
Article: What Role Should Social Media Play in Your Practice?
Optometric Management – New OD
April 2010
Quoted in Article: The Doctor is (Logged) In
Florida Medical Magazine (Florida Medical Association)
Winter Volume 2010, Number 1
Quoted in Article: Automate administrative processes to slash your staff, paperwork costs.
Orthopaedic Practice Management Newsletter
January 2010, Vol. 3, No. 1
Article Author: What’s New in Transcription Options
Outpatient Surgery Magazine
January 2010
Book Author: “The Smart Manager’s Guide to Collecting at Check-out”
Available for purchase here
November 2009
Webinar Featured Speaker: Leveraging Technology: A New Look at Patient Collections
Available on the medfusion.net website (View Webinar)
November 2009
Article: SWOT: What My Mentor Taught Me That I‟ll Never Forget
Physician Office Managers Association of America (POMAA) Newsletter
November/December 2009 Volume 2, Issue 6
Webinar Featured Speaker: Evolving Medical Transcription: Technology’s impact on traditional transcription processes
FierceEMR
October 2009
Article Author: My Take on “10 Ways to Keep Employees Happy” in Medical Practices
Physician Office Managers Association of America (POMAA) Newsletter
July/August 2009 – Volume 2 Issue 4
Article Author: Pandemic Possibilities: Do You Have a Plan for Your Patients and Your Employees?
Physician Office Managers Association of America (POMAA) Newsletter
May/June 2009 Volume 2, Issue 3
Article Author: The 5 IT Skillsets Every Medical Practice Manager Needs to Succeed in 2009 and Beyond
Physician Office Managers Association of America (POMAA) Newsletter
March/April 2009 Volume 2, Issue 2
