About

Welcome to Manage My Practice!

My name is Mary Pat Whaley and since 2008, my blog has provided healthcare managers, executives and providers the resources and information they need to drive excellence in their organizations. My background is 25+ years managing physician practices of all sizes and specialties in the private and public sectors. I am Board Certified in Medical Practice Management and a Fellow in the American College of Medical Practice Executives. My CV can be viewed here. Earlier this year, my son Abraham (technology guru and 15 years in healthcare) became my partner in Manage My Practice, LLC and together we consult, write, speak and have a lot of fun. Our site is visited by 20,000 unique visitors monthly.

How can we help you manage your practice? Contact us! 919.370.0504 or marypat@managemypractice.com

  • Consulting

  • Content Creation

  • Speaking

  • Practice Solutions (we love small practices!)

Scroll down to see what we’ve been writing and speaking about lately.

Best Wishes,

Mary Pat & Abraham Whaley


Where You’ll Find Us

  • Book Author: “The Smart Manager’s Guide to Collecting at Check-out”, Available for purchase here
  • Article : Tales of a Coder, Part II, B-C Advantage, December/January 2012
  • Article: Benefit from Running an Urgent Care Clinic in Your Practice, Medical Practice Digest, December 2011
  • Article: Get Primed on Health Care Compliance Strategies, Medical Practice Digest, November 2011
  • Article: mHealth Gives Home Health a Whole New Meaning, MedMonthly, November 2011

  • Speaker: “QR Codes: Take the Yellow Brick Road but Focus on the Emerald City”, Louisiana Hospital Association/Louisiana Society for Hospital Public Relations and Marketing, October 21, 2011
  • Podcast: Peter Polack, MD of MedicalPracticeTrends – Why Everyone in Your Practice Needs to Know Coding, Podcast, October 18, 2011
  • Podcast: Peter Polack, MD of MedicalPracticeTrends -EHR Update, Podcast, October 4, 2011
  • Podcast: Peter Polack, MD of MedicalPracticeTrends – How to Tell if Your Practice is Well-Managed, Podcast, September 5, 2011
  • Article : Tales of a Coder, Part II, B-C Advantage, October/November 2011
  • Article: PM, EMR and Portals: A Primer on Healthcare-specific Software for Ambulatory Care, Tecnorati, August 6, 2011
  • Article: How the smartphone in your pocket can be a clinical resource, MedMonthly, August 2011
  • Article: Get What’s Yours: Taking Action Against Delayed, Denied and Underpaid Claims, by David Bernard, Outpatient Surgery Magazine, July 2011
  • Virtual Speaker: How to use social media to reach your target audience,Transworld, July 22, 2011
  • Interview: Twitter Chat with Joe Hage of Medical MarCom on How to Influence Physician Referrals, Interview, July 21, 2011
  • Podcast: Peter Polack, MD of MedicalPracticeTrends – How the Cloud Can Help Your Practice, Podcast, July 12, 2011
  • Article : Tales of a Coder, Part I, B-C Advantage, June/July 2011
  • Podcast: Peter Polack, MD of MedicalPracticeTrends – Why Your Practice Still Needs a Brochure, Podcast, June 28, 2011
  • Podcast: Peter Polack, MD of MedicalPracticeTrends – Getting the Most Out of Your Medical Software: Going Beyond the Basics With Your PM and EMR,Podcast, June 23, 2011
  • Quoted: 2011 Tech Survey: EHRs Driving Practice Management Software Decisions,Physicians Practice, June 22, 2011
  • Interview: Twitter Chat with Joe Hage of Medical MarCom on How to Influence Physician Referrals, Interview, June 16, 2011
  • Blog Author: How to Create a WordPress Blog for Your Group Part III: Steps to Starting a WordPress.com Blog, Mayo Clinic Center for Social Media, June 15, 2011
  • Link: Grand Rounds, a weekly roundup of the week in healthcare blogging, hosted by David Williams/Health Business Blog, Link, June 14, 2011
  • Podcast: Peter Polack, MD of MedicalPracticeTrends.com on Why Physicians Need Websites, Podcast, June 9, 2011
  • Blog Author: How to Create a WordPress Blog for Your Group Part II: Looking at the Two Types of WordPress Blogs, Mayo Clinic Center for Social Media, June 7, 2011
  • Article: 50 Places Your Rejuvenated Practice Brochure Should Be and Yes! You Still Need a Practice Brochure, MedMonthly, June 2011
  • Presenter: Understanding Medical Office Workflow, Intuit Health, May 26, 2011
  • Quoted in Article: Stand Out From the Crowd: Catch Employers’ Eyes and Land a Great Job, CMA Today, May/June 2011
  • Expert Panelist: Best Practices for Best Practices, WakeMed Health & Hospitals, Cary, NC, May 4, 2011
  • Blog Author: How to Create a WordPress Blog for Your Group Part I: Advantages of a Blog and Creating a Plan, Mayo Clinic Center for Social Media, April 27, 2011
  • Speaker: At the Intersection of Social Media and Healthcare,Fayetteville Medical Managers, Fayetteville, NC, April 12, 2011
  • Blog Author: Mary Pat Whaley’s Notes on the March 22, 2011 CMS Open Door Forum on Physician Quality Reporting System (PQRS) for the Beginner, AMA Health IT Group Community ,April 5, 2011
  • Article Author: How to Develop a Financial Assistance Policy, BC Advantage,February/March 2011 – Issue 6.2
  • Webinar Presenter: Making Sense of Social Media, HITECHAnswers.com,February 17, 2011
  • Speaker: Seven Reasons to Consider the Cloud for Your Practice in 2011, Triangle Medical Managers, Raleigh/Durham/Chapel Hill, NC, February 10, 2011
  • Webinar Presenter: Making Sense of Social Media, HITECHAnswers.com,February 1, 2011
  • Article Author: Patient Collections Basics Part 2: Develop Your Financial Policy, BC Advantage, December/January 2011 – Issue 6.1
  • Article Author: Patient Collections Basics Part 1: Know Your Payers, BC Advantage,October/November 2010 – Issue 5.6
  • Consultant: EHR & HITECH Expert for HITECHAnswers, HITECHanswers, October 2010
  • Guest Post: NPI Numbers, MedFocus: Revenue Cycle Management, September 26, 2010
  • Webinar Featured Speaker: “Front End Patient Collections: The Why, Where, What, When and How Integrated Healthcare Systems, May 11, 2010
  • Article: What Role Should Social Media Play in Your Practice?, Optometric Management – New OD, April 2010
  • Quoted in Article: The Doctor is (Logged) In, Florida Medical Magazine (Florida Medical Association), Winter Volume 2010, Number 1
  • Quoted in Article: Automate administrative processes to slash your staff, paperwork costs. Orthopaedic Practice Management Newsletter, January 2010, Vol. 3, No. 1
  • Article Author: What’s New in Transcription Options, Outpatient Surgery Magazine, January 2010
  • Webinar Featured Speaker: Leveraging Technology: A New Look at Patient Collections, medfusion.net, November 2009
  • Article: SWOT: What My Mentor Taught Me That I’ll Never Forget,Physician Office Managers Association of America (POMAA) Newsletter, November/December 2009 Volume 2, Issue 6
  • Webinar Featured Speaker: Evolving Medical Transcription: Technology’s impact on traditional transcription processes, FierceEMR, October 2009

Disclaimer: Any medical/health information on this site is provided by non-medical providers or organizations, unless referenced or attributed specifically to an author/site. Information provided on this site is meant to complement and not replace any advice or information from a health professional. I respect the privacy and confidentiality of personal data submitted to the site by visitors. All posts and comments on this blog are visible to all readers. Guest authors are unable to modify or delete their posts themselves but may request that their post be removed by emailing me. Guest authors must identify any content from another source as such. Any content not referenced as coming from another source is attributable to the post author, and if not identified, is my own original work.