About
I’ve worked in healthcare management for 25 years.
I am Board Certified in Healthcare Management and a Fellow in the American College of Medical Practice Executives. I’ve worked in almost every medical specialty in primary, secondary, and tertiary care, as well as having experience in the non-profit sector. My passions are technology, customer service and revenue cycle management.
I am the Practice Administrator for Halifax Regional Medical Center, a hospital in Roanoke Rapids, North Carolina. I manage primary care and occupational medicine clinics, as well as a hospitalist group and the physician billing office.
I am the founder and editor of this blog, which I started in July 2008 to provide medical practice managers a place to find resources and information. The site is typically updated semi-weekly, sometimes daily, and older posts are updated if the information becomes out-of-date.
This blog is vendor-neutral. I do not accept money or services for any listings, posts or mentions. I do not accept advertising. I provide all funding for this site personally. Everything on this blog is here because it is something I found to be interesting or useful.
I am interested in helping others whenever possible and am particularly interested in partnering with others to brainstorm and find new solutions in healthcare management. I am glad to answer your practice management questions and do small scale phone consulting at no charge. I enjoy writing articles, giving my opinions on healthcare and technology topics and I am open to doing webinars where attendees are not charged. I do very limited speaking engagements.
I welcome your comments or questions about this blog or practice management issues at marypatwhaley@gmail.com.
Mary Pat Whaley, FACMPE
Disclaimer: Any medical/health information on this site is provided by non-medical providers or organizations, unless referenced or attributed specifically to an author/site. Information provided on this site is meant to complement and not replace any advice or information from a health professional. I respect the privacy and confidentiality of personal data submitted to the site by visitors. All posts and comments on this blog are visible to all readers. Guest authors are unable to modify or delete their posts themselves but may request that their post be removed by emailing me. Guest authors must identify any content from another source as such. Any content not referenced as coming from another source is attributable to the post author, and if not identified, is my own original work.
Where You’ll Find Me
Quoted in Article: The Doctor is (Logged) In
Florida Medical Magazine (Florida Medical Association)
Winter Volume 2010, Number 1
Quoted in Article: Automate administrative processes to slash your staff, paperwork costs.
Orthopaedic Practice Management Newsletter
January 2010, Vol. 3, No. 1
Article Author: What’s New in Transcription Options
Outpatient Surgery Magazine
January 2010
Book Author: “30 Days to a Front-end Patient Collection Program”
Available for purchase here
November 2009
Webinar Featured Speaker: Leveraging Technology: A New Look at Patient Collections
Available on the medfusion.net website (View Webinar)
November 2009
Article: SWOT: What My Mentor Taught Me That I‟ll Never Forget
Physician Office Managers Association of America (POMAA) Newsletter
November/December 2009 Volume 2, Issue 6
Webinar Featured Speaker: Evolving Medical Transcription: Technology’s impact on traditional transcription processes
FierceEMR
October 2009
Article Author: My Take on “10 Ways to Keep Employees Happy” in Medical Practices
Physician Office Managers Association of America (POMAA) Newsletter
July/August 2009 – Volume 2 Issue 4
Article Author: Pandemic Possibilities: Do You Have a Plan for Your Patients and Your Employees?
Physician Office Managers Association of America (POMAA) Newsletter
May/June 2009 Volume 2, Issue 3
Article Author: The 5 IT Skillsets Every Medical Practice Manager Needs to Succeed in 2009 and Beyond
Physician Office Managers Association of America (POMAA) Newsletter
March/April 2009 Volume 2, Issue 2
