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	<title>Comments on: A Memo to the Staff: The Preciousness of Patients</title>
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	<description>Technology, Information &#38; Resources for Medical Practice Management</description>
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		<title>By: 12 Ways to Supercharge Your Practice in 2012: #3 Create a Customer Service Culture &#124; Manage My Practice.com</title>
		<link>http://www.managemypractice.com/a-memo-to-the-staff-the-preciousness-of-patients/comment-page-1/#comment-36679</link>
		<dc:creator>12 Ways to Supercharge Your Practice in 2012: #3 Create a Customer Service Culture &#124; Manage My Practice.com</dc:creator>
		<pubDate>Mon, 23 Jan 2012 02:10:24 +0000</pubDate>
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		<description>[...] You establish clear expectations. Speak respectfully to all people in the practice. Keep voices down. Smile. Patients often remember the &#8220;hello&#8221; and the &#8220;good-bye&#8221; the most &#8211; make them count. Be confidential. LISTEN and do not think you already know what every patient is going to say. Read this. [...]</description>
		<content:encoded><![CDATA[<p>[...] You establish clear expectations. Speak respectfully to all people in the practice. Keep voices down. Smile. Patients often remember the &#8220;hello&#8221; and the &#8220;good-bye&#8221; the most &#8211; make them count. Be confidential. LISTEN and do not think you already know what every patient is going to say. Read this. [...]</p>
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		<title>By: Tweets that mention A Memo to the Staff: The Preciousness of Patients &#124; Manage My Practice.com -- Topsy.com</title>
		<link>http://www.managemypractice.com/a-memo-to-the-staff-the-preciousness-of-patients/comment-page-1/#comment-1586</link>
		<dc:creator>Tweets that mention A Memo to the Staff: The Preciousness of Patients &#124; Manage My Practice.com -- Topsy.com</dc:creator>
		<pubDate>Thu, 21 Jan 2010 03:24:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.managemypractice.com/?p=3441#comment-1586</guid>
		<description>[...] This post was mentioned on Twitter by Mary Pat Whaley, SharingStrength. SharingStrength said: Now read -- A Memo to My Staff: The Preciousness of Patients http://bit.ly/6DZVig Nice! @mpwhaley [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by Mary Pat Whaley, SharingStrength. SharingStrength said: Now read &#8212; A Memo to My Staff: The Preciousness of Patients <a href="http://bit.ly/6DZVig" rel="nofollow">http://bit.ly/6DZVig</a> Nice! @mpwhaley [...]</p>
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