• Is Your Patient A/R Growing Out of Control?

• Frustrated With the Long Wait for Patients to Pay After Services are Rendered?

• Know You Must Increase Collections at Time of Service in Your Practice?

The Smart Manager’s Guide to Collecting at Checkout is the solution for you! Written by medical practice management expert and prolific blogger Mary Pat Whaley, The Smart Manager’s Guide to Collecting at Checkout will help you increase revenue at time of service, decrease costs of billing staff and sending statements, and decrease the headache of wondering why some patients refuse to pay until you turn them over to collections!

The Smart Manager’s Guide to Collecting at Checkout is a comprehensive resource for the medical practice manager who wants to add a Front-End Patient Collection System to their practice. This book will guide you from planning to implementation with information geared for both the novice and the experienced practice manager.

The Smart Manager’s Guide to Collecting at Checkout tells you all you need to know, including:

• Differences between front-end and back-end collections
• Are you hitting national benchmarks for collections?
• Looking at technology to make over-the-counter collections a reality
• Bringing together your team for collections, including hiring a financial counselor
• Training your staff to comfortably collect money at check-in and check-out

Also included in the package are the Worksheets, Samples, and Templates you’ll need to implement your Front-End Patient Collection Program.

Provided Worksheets Include:

• Budget template for a front-end collection program
• Configuring staff time and assignments for the program
• Calendar for setting a time line to implement your collection program
• Answering patient questions (FAQ)
• Credit Card Payment Plan Billing Agreement

All worksheets can be printed from the book itself, and are also included with your download in Microsoft Word format (.doc)

Instant Download – Get Started Today!

The Smart Manager’s Guide to Collecting at Checkout is provided as an electronic book, in Adobe Acrobat format (PDF). After purchasing the book, you will receive an email that contains the links to download the book so you can get started today!

You will receive an email with the download links within 15 minutes of your purchase. If have not received your email, contact me at marypatwhaley@gmail.comand I will be happy to send you a copy.

Contact The Author For Support

Please feel free to contact the author if you have any trouble purchasing or using the book. The email is marypatwhaley@gmail.com.

Reprint Rights are available – contact the author for information.

About the Author

Mary Pat Whaley is Board Certified in Healthcare Management and a Fellow in the American College of Medical Practice Executives. She has worked in healthcare management for 25 years

The fact that you put on a business suit does not mean that you left yourself behind. The many e-mails and meetings that you have to deal with are realities of business, not reasons to lose your heart.

In a bold attempt to empower individuals and groups to reach their full potential, not only professionally but also spiritually, author Robert L. Cooper crashes down the imaginary line that separates the CEO from the receptionist and brings a stirring book that instills the most important tool needed in any workplace. Heart and Soul in the Boardroom will present to you how leadership with a heart could go beyond career fulfillment.

This book calls on the reader to "look in the mirror" and think about what individual and organizational success really means. Can an organization consider itself truly successful without integrity, compassion, respect and accountability present in its everyday business operations? Are employees viewed as the most important asset- does the organization really show it and mean it? This book will inspire current and future leaders to lead withtheir hearts and souls and create enlightened work environment that produce excellent business results.

A leader himself, the author understands that in order to grow, the business needs to be profitable. What he conveys in this book, however, is a challenge for leaders to stop acting like heart and soul are not necessary in boardrooms. Heart and Soul in the Boardroom elucidates that people are spiritual beings dressed up as businesspeople, not the other way around. It is written to be a catalyst for changing the way business success is defined. With its witty insights and straightforward discussions, it is an eye-opening book about inspiring passion, compassion, and spirit in the workplace. With these principles, one can create and sustain work environments where peace and integrity are found within the fabric of the organizational culture. There must, however, be a willingness to change some of the rules of the game. And that is where Cooper elaborates his point.

The heart will always be important in any mission and any field, including business. Thought-provoking and deeply edifying, Heart and Soul in the Boardroom is highly recommended for current and future leaders, and for any individual aspiring to make a difference in the lives of others.

About the Author

Robert Cooper is the founder and president of RL Coooper Associates, an innovative organizational and management consulting firm. With over twenty-five years' experience in people and organizational development, Mr. Cooper's focus is placed on assisting organizations to identify strategies that maximize organizational effectiveness and fundamental transformation by enabling individuals and groups to reach their full potential.

Mr. Cooper is the author of the acclaimed book Huddle Up: Creating and Sustaining a Culture of Service Excellence.

Contact The Author

Upon purchase, the author will ship the paperback directly. Contact the author with any questions at rlcooperassoc@aol.com.