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24

Aug

Prepping for a Microsoft Field Trip: Watching House Calls for Healthcare Professionals

Posted by Mary Pat Whaley  Published in Innovation

Yep, I’m heading to the Microsoft campus this week to take part in HUG, the Health Users Group Conference. I’m doing my homework and trying to get the most out of my visit by catching up on what Microsoft is doing in the healthcare sector.
I found two great videos by Bill Crounse, MD (hope [...]

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Tags: Bill Crounse MD, healthcare, HUG, Microsoft, Microsoft Research, videos

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23

Aug

Nuance (Dragon) Comments on Blocking the Consumer Edition from EMR Integration

Posted by Mary Pat Whaley  Published in Innovation

My August 20th post (read it here) noted that Dragon voice recognition software has been quietly gaining acceptance as a mainstream solution to hefty transcription costs and EMR integration. 10% of the healthcare providers in the United States are currently using Dragon Medical.
Yesterday, HISTalk noted that:
At least one doc is unhappy that Nuance has [...]

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Tags: Allscripts, Cerner, Dragon, Dragon Medical, Dragon Naturally Speaking, eClinicalWorks, Eclipsys, EMR, Epic, GE, HIStalk, McKesson, Meditech, Misys, NextGen, Nuance, Siemens

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20

Aug

Who’s Using Voice Recognition? 70,000 Healthcare Providers, That’s Who

Posted by Mary Pat Whaley  Published in Innovation

Five years ago I worked for a physician who used Dragon to dictate his office notes. He put in the time to teach Dragon his voice and successfully dictated, edited, and printed his own notes. He eliminated all transcription costs, and was a favorite of the staff as no one ever had to scramble [...]

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Tags: dictation, Dragon, Dragon Medical, Dragon Naturally Speaking, transcription, voice recognition

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20

Aug

Healthcare Games: Do Gas Cards and Lotteries Make Patients Behave Differently?

Posted by Mary Pat Whaley  Published in Innovation, Reimbursement

Here are two of the newest healthcare games on the market. First up, Rite Aid:
They’re giving $30 gas debit cards with the transfer of a prescription to their store. If the Rx stays with Rite Aid, consumer’s name stays in play to win the gas lottery — a $2,600 gas card. [...]

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Tags: Aetna, healthcare games, lottery, prescription, Rite Aid, warfarin

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15

Aug

Billy Mays Sells OxiClean, Kaboom! and oh, Health Insurance

Posted by Mary Pat Whaley  Published in Memes, Reimbursement

My daughter has a big crush on Billy Mays and loves his products, but even she should draw the line at buying health insurance from him.
BusinessWeek’s recent article by Karyn McCormack includes the pitchmeister Mays’ endorsement of the iCan health insurance product, touted as “affordable” and “not some discount card.”
Someone advised me a long time [...]

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Tags: Billy Mays, health insurance, iCan

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15

Aug

Why are More Healthcare Management Job Postings Looking for Certification?

Posted by Mary Pat Whaley  Published in Self

If you are working in practice management, you might want to explore the gold standard in certification through the American College of Medical Practice Executives (ACMPE). Disclaimer: I am Board Certified and a Fellow in the ACMPE but I receive no compensation for writing about the College or having a link to them on [...]

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Tags: ACMPE, board certified, certification, Fellow, practice management

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12

Aug

How to Ask for a Raise

Posted by Mary Pat Whaley  Published in Self

My son called me today and asked me how to ask for a raise. Here is how I told him I’d like an employee to ask me for a raise:

Make an appointment with your boss and let her/him know that you’d like to discuss your compensation. Do not e-mail this request to your boss [...]

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Tags: compensation, job description, raise

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11

Aug

Are Critical Conversations Hard for You?

Posted by Mary Pat Whaley  Published in Human Resources, Leadership

A great column in last week’s BusinessWeek by Carmine Gallo gives the reader 4 steps to making difficult conversations with employees and coworkers more productive. I like his steps, but I have four of my own, and I’ll let you choose which works for you. Read Carmine’s suggestions here.
Here are my four steps:
Step [...]

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Tags: difficult conversations, Leadership

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3

Aug

Long Vacations are Good for Employees, the Company and Me!

Posted by Mary Pat Whaley  Published in Human Resources, Memes, Self

When we first moved to the west coast, I was stunned to find that people routinely take two weeks of vacation off AT ONE TIME! On the east coast, my experience had been that taking more than a week off was reserved for getting married or going to Europe. Amazingly, and this was [...]

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Tags: cross-train, ethics, workload

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Categories

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Recent Entries

  • Spotted! Amazing Customer Service at My Dentist’s Office
  • Monday Special: Seven Ways to Make Your Outlook Calendar Work Harder For You!
  • Excellent Article: Forces at Work in American Medicine Today
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  • Monday Special: Protecting Your Staff From Ergonomic Disorders
  • Monday Special: 100 Best Blogs for Children’s Health
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